I. Applicability of General Sales Conditions

1.1. These conditions of sale (the "General Conditions") are made available to help assure that you are able to place and receive your order in an accurate and efficient manner. Your use of our website means that you have understood and accepted unconditionally all of our General Conditions. Important: Your use of our website means that you have, in any case, visualized the “stitched effect” of our photo before you buy.

1.2. No additional condition sought to be introduced by you shall be deemed applicable unless expressly so indicated in writing by an authorized officer of Amelieparis SARL. (“AP" "We" or "Us"). In addition, the failure of AP to exercise one or more of its rights hereunder shall not be deemed a waiver of those or any other rights.
II. Requests and confirmation
2.1. Please read all of our website instructions completely and carefully. Also, please make sure to double-check your responses to our various website prompts. We want to make sure that we are able to accurately process your order. The details of your name, billing address, shipping address and mode of payment are critical. We cannot be responsible for errors in information that is provided to us. Costs resulting from such errors will be charged to you.
2.2. Once your order has been placed, cancellations or changes will not be accepted.
2.3. Each request for product is subject to approval by AP. AP reserves all rights to reject a request for product due to insufficient stock, incomplete customer information, inappropriate photos, or for any other lawful reason.
III. Prices
3.1. Unless otherwise noted, all of our pricing and other charges are stated in euros (€) French VAT included and are subject to change. VAT refund for non-European clients is possible on request by mail: Amelieparis, 66 Champs Elysées (B46) 75008 Paris.
3.2. Shipping charges, which are payable by our customers, are extra, and vary by destination.
IV. Payment at time of order
4.1. All on-line purchases are subject to immediate payment using Visa or MasterCard. We are unable to offer any discounted terms.
4.2. Please pay attention to detail when giving us your account information. Make sure to give us your account number and the expiration date. All information should be provided in the proper field. Please double-check it for accuracy and completeness. Otherwise we will be unable to process your request if you do not enter it in the right place. Please see our Privacy Policy Statement (below) so that you may understand how this information is treated.
4.3. All on-line purchases are calculated in Euros, the European currency. If your payment is made in a different currency, your final cost will depend upon the rate at which your bank card company exchanges your currency for the Euro and any additional fee charged for such exchange by your bank card company. The exchange rate may be fixed by your bank card company on a day other than the day on which you request product. Invoices are available upon your request. We recommend that you download and print this documentation for your records. Indicated USD on line prices have no legal value.
V. Availability of Products
This website lists all of the products that generally are available on-line from AP. From time to time products (kits) may be out of stock or otherwise unavailable.
VI. Delivery of Products
6.1. Product Shipping
6.1.1. Our sealed parcels are especially prepared by AP for shipping
61.2. The accuracy of the shipping information you provide is crucial in making sure that the products you request can be delivered properly. AP cannot be held responsible for returns caused by incomplete or erroneous delivery instructions.
6.1.3. After payment, we will prepare and forward your order (kits and print charts) to our shipper. All efforts will be made to assure prompt delivery of your order. Although we can assure delivery to the proper location, it is up to you to verify receipt with the delivery service. Failure to identify properly to the shipper problems upon delivery may result in your inability to pursue a claim. Most of our shippers require a signature upon delivery. Once the product is delivered, we cannot be responsible if it is lost or damaged from the environmental conditions in which it is left or that develop after its delivery.
6.1.4. Should the customer authorize release signature for delivery of a package, AP cannot assume responsibility for damage or loss of delivery.
6.1.5. The logistics centre for the preparation of the orders is located in France:
All orders shipped will be prepared and shipped from this centre.
6.2. Shipping time
6.2.1. Deliveries are made ONLY DURING BUSINESS DAYS (excluding Saturdays, Sundays, and holidays).
6.2.2. AP will not be responsible for delays caused by events beyond its control, including strikes, natural disasters or terrorism.
Shipping times may be longer during busy holiday seasons (THANKSGIVING, CHRISTMAS, VALENTINE’S DAY AND EASTER).
VII. Transfer of Ownership
The transfer of ownership interest in our products does not take effect until payment in full has been received by us. The transfer of risk of loss or deterioration takes effect when the product is delivered to, and received by, the addressee or its agent.
VIII. Criticisms/ Complaints
8.1. AP prides itself on its high level of products and its service. If you have a criticism or a complaint, please contact us at once. We will work hard to make you happy, but need your help in order to do so. Customers receiving a parcel from us should inspect it upon receipt to make sure it is consistent with the order and that there are no obvious flaws. Damage claims should be clearly recorded, dated and signed on the delivery invoice.
8.2. All claims must be made within 48 hours of product delivery. Claims received by AP after longer delays may not be honoured. Claims should be sent to our Customer Service Department, by email or by postal service or courier offering proof of delivery of the parcel to AP. The address for claims is as follows:
Amelieparis 66 Avenue des Champs Elysées (B46) 75008 Paris
Email: contact@amelieparis.com
8.3. All claims must be motivated and accompanied by an explanation of the problem, as well as the damages occasioned thereby. After an analysis of the situation, AP at its own discretion will determine the appropriate remedy, including a refund of payment or a reshipment of product.
8.4. AP SHALL NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMIT, LOSS OF PROFITS, REVENUE OR OTHER BENEFITS ARISING FROM OR RELATED TO A BREACH OF THIS AGREEMENT, OR FOR CLAIMS AGAINST YOU BY ANY THIRD PARTY.
IX. Returns
9.1. Returns will be accepted (Kits only) by AP only upon its prior express formal agreement and in no case more than 48 hours after delivery to a recipient.
9.2. Where AP accepts a return (Kits only) in the case of an obvious flaw or the nonconformity of the products delivered with an order, AP will allow the free replacement of the product or the return of the amount paid by the consumer. By accepting such, the consumer and any other party involved therewith (including the purchaser, where the consumer has received the AP product as a gift), agrees to waive any additional claims it may have, including for interest and other payments.
X. Right of access and correction
10.1. Our Privacy Policy Statement
Because of our concern with the protection of your private life and information personal to you, AP treats with the strictest confidentiality all personal information it receives about you. In connection with your purchases, we will request from you only the information (including name and street and email addresses) necessary to fill and follow-up with your order. Information you give online goes to a secure server and are immediately encrypted.
10.2. Your Rights
Consistent with France's Information and Liberty Law dated 6 Jan 1978, you have the right of access to the information you have provided on our website.
You also are encouraged to tell us how we can keep you up-to-date with our product line, especially seasonal specials. We would happy to communicate with you, and to have you communicate with us, by mail or email.
Our mailing address: Amelieparis – 66 Avenue des Champs Elysées (B46) 75008 Paris France
Our email address: contact@amelieparis.com
10.3. Our duties
We make all of our files available to the National Commission on Information and Freedom. We also integrate into our files the Robinson List and the internet equivalent to the Robinson List, as well the list of individuals who do not wish to receive promotional or other commercial information.
XI. Warranty
11.1. EXCEPT AS SET FORTH IN THIS SECTION, AP MAKES NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES WITH REGARD TO ITS PRODUCTS, INCLUDING ANY WARRANTIES AS TO THE FITNESS OF ITS PRODUCTS FOR A PARTICULAR PURPOSE. ANY SUCH ADDITIONAL WARRANTIES HEREBY ARE DISCLAIMED.
XII. No Resale
When you order product from us, if you are a consumer, you agree that it is for personal use (by you or other individual(s)) and that it will not be resold by you.
Note: the photos of our website are not contractual.

Thank you for shopping with us.