Secure Payment

About Ogone : (www.ogone.com)

The site where you are currently shopping uses Ogone e-Commerce solution which is fully recognised by the financial industry’s top players.

It was designed to allow e-shoppers to pay in an ergonomic, user-friendly environment, while simultaneously ensuring the highest possible levels of security and privacy.

Ogone e-Commerce payment solution is used by several thousand online commerce sites. These sites can be recognised by the logo below and the words “Payment Processed by Ogone”, both of which will appear on the payment page.

As one of Europe’s foremost electronic commerce players and a leader in the field of secure payments, Ogone is a member of, or participates in, FEVAD, APECA and ACSEL (in France), BeCommerce and FeWEB (in Belgium) and Thuiswinkel.org (the Netherlands).

Ogone, being solely a technical provider, does not deal with disputes arising from orders. Such disputes must be settled directly with the merchant and/or your bank. Should a problem arise e.g. relating to the delivery of the goods, we would advise you:

To contact the merchant at the addresses displayed on the merchant’s site or in the confirmation messages;
If the merchant fails to provide a satisfactory response, then contact your bank. It will inform you of the correct procedure to follow.
Please feel free, however, to contact us about the payment service at the e-mail address support@ogone.com. We welcome any suggestions that will help us improve the service.

To find out more about Ogone and its secure payment solutions, do not hesitate to pay us a visit on www.ogone.com.